I like the way this credit union does business.
Hence, I move my stuff. No one will care. No one will be sad that I'm no longer a customer there (except maybe for the two totally awesome employees I've gotten to know over the years that work there.) But I'll feel better about where I keep my money, and how that money is looked after.
In case you're wondering, yes, the only reason this is noteworthy is because I'm one of those sad cases that hangs onto a certain amount of loyalty when it comes to doing business. I don't change banks often, and I usually visit the same businesses over and over. I get to know the people that work there, and I learn what they do well, and what they stink at, and conduct my business accordingly.
So although this isn't a huge deal, it's still something that goes a little deeper than doing the paperwork and jumping through the hoops. It's an emotional step as well. Big bank used to mean big safety to me. Now it feels like a big risk, not necessarily because the banks are in any real danger, but because I don't think they're dealing with their customers in a professional manner. I don't need to be taken care of. I do require some frickin' standards, though. Maybe even a little pride. Sadly, I fear that the line staff doing the jobs of four people each don't have time for pride. They're just trying to survive. Is it a management issue, or just more fallout from risky behavior? I have no idea. Knowing the answer won't change my decision.
Bye bye, big bank. Hello local credit union. I have a feeling we're going to get along just fine.